Zhonia Inc. - Privacy Policy

1. Introduction

Zhonia Inc. (“Zhonia,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, platform, mobile applications, and related services (collectively, the “Services”).

This Privacy Policy applies to all individuals located in the United States who use our Services, whether acting as a brand, creator, or visitor. By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

This Privacy Policy is incorporated into and made part of our Terms and Conditions. If there is any conflict between this Privacy Policy and our Terms and Conditions regarding how we collect, use, or disclose personal information, this Privacy Policy will control to the extent permitted by law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will post the updated version and revise the “Last Updated” date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

If you do not agree with this Privacy Policy or any part of it, you should not use our Services.

2. Information We Collect

We may collect the following categories of information from and about you when you use our Services. The specific information we collect depends on how you interact with us, the features you use, and the choices you make.

a. Information You Provide to Us Directly

• Account and Profile Information – such as your name, username, email address, password, social media handles, profile photo, and any other information you choose to add to your account.
• Business and Professional Information – such as brand or company name, business address, tax identification number, portfolio links, and other professional details.
• Communication Records – including messages, emails, or other communications sent through the platform or to our support team.
• Transaction Information – limited details about purchases or payouts; full payment card or bank information is processed and stored by our third-party payment processors, not Zhonia.
• Survey Responses and Preferences – such as answers to questionnaires, feedback forms, marketing preferences, or other voluntary submissions.
• Identity Verification and Compliance Information – such as date of birth, government-issued identification numbers or images, tax forms, or similar information collected by us or our service providers to verify eligibility, comply with legal obligations, or prevent fraud.

b. Information We Collect Automatically

• Device and Technical Information – such as IP address, browser type, operating system, device identifiers, and network information.
• Usage Data – including pages viewed, features used, time spent on the platform, clickstream data, and referring/exit pages.
• Cookies and Tracking Technologies – identifiers and activity data collected through cookies, pixels, and similar tools (see Section 5 for details).

c. Information from Third Parties

• Social Media Platforms – if you choose to link your social media accounts, we may receive profile information, content, or interactions from those platforms.
• Campaign Participants – information shared by brands or creators you engage with through the platform.
• Service Providers and Partners – information from analytics providers, payment processors, fraud prevention services, and marketing partners.
• Publicly Available Sources – information available in public databases, websites, or social profiles.

d. Aggregated or De-Identified Data

We may collect, create, or receive aggregated or de-identified data that cannot reasonably be used to identify you. We may use and share such data for any lawful purpose without restriction. When we create or receive de-identified data, we maintain it in de-identified form and do not attempt to re-identify it, except as permitted by law.

Notice at Collection: Where required by state law, we provide a notice at or before the time we collect personal information that describes the categories of information collected and the purposes for which they will be used.

3. How We Use Your Information

We use the information we collect for a variety of business purposes, including but not limited to:

1. Providing and Operating the Services
• Creating, managing, and maintaining your account.
• Facilitating matches and connections between brands and creators.
• Enabling communication, collaboration, and delivery of campaign-related materials.
2. Processing Transactions
• Managing payments, payouts, and refunds through secure third-party processors.
• Verifying eligibility for certain transactions or programs.
3. Communicating with You
• Responding to your questions, requests, and support needs.
• Sending service-related announcements, updates, and alerts.
• Delivering personalized recommendations, offers, or platform insights.
4. Marketing and Promotions
• Sending promotional emails, newsletters, and special offers you may be interested in.
• Running targeted advertising campaigns, including retargeting and lookalike audience campaigns.
• Measuring the effectiveness of marketing campaigns.
5. Improving and Developing the Services
• Monitoring usage patterns and trends.
• Testing new features, functions, and user experiences.
• Conducting analytics and research to understand our audience better.
6. Security and Fraud Prevention
• Detecting, preventing, and responding to fraud, abuse, security incidents, or other harmful activity.
• Enforcing our Terms and Conditions and protecting the rights, property, or safety of Zhonia, our users, or others.
7. Legal and Compliance Purposes
• Complying with applicable laws, regulations, legal processes, or government requests.
• Maintaining appropriate business records.
8. Other Business Purposes
• Any other purpose disclosed to you at the time of collection.
• Any purpose for which you have given your consent.

4. How We Share Your Information

We may share your information with third parties for the business purposes described in this Privacy Policy. These disclosures may occur with or without notice to you, as permitted by law.

1. Service Providers and Vendors
• We share information with trusted third parties that perform services on our behalf, such as:
• Payment processing and payout services
• Cloud hosting and storage providers
• Analytics and reporting tools
• Marketing and advertising platforms
• Customer support and communication tools
• Fraud prevention and security services
2. Platform Participants
• When you engage in campaigns through the Services, we may share relevant profile, contact, and performance information with the brands, creators, or other participants involved to facilitate collaboration.
3. Advertising and Analytics Partners
• We may share information (including device identifiers and usage data) with advertising networks, social media platforms, and analytics providers to:
• Deliver targeted ads
• Create lookalike audiences
• Measure and improve ad performance
• We do not sell personal information for monetary consideration. To the extent our use of analytics or advertising cookies is considered a “sale” or “sharing” under applicable state law, you may opt out as described in Section 8 or via Global Privacy Control.
4. Business Transfers
• If we are involved in a merger, acquisition, reorganization, sale of assets, financing, or similar transaction, your information may be disclosed or transferred as part of that process.
5. Legal and Compliance Disclosures
• We may disclose your information when we believe it is necessary to:
• Comply with applicable laws, legal processes, or government requests
• Enforce our Terms and Conditions or other agreements
• Protect the rights, property, or safety of Zhonia, our users, or the public
6. With Your Consent
• We may share your information for any other purpose disclosed to you and agreed upon by you at the time of collection.
7. Aggregated or De-Identified Data
• We may share aggregated or de-identified data with third parties for research, analytics, marketing, or other lawful purposes. Such data cannot reasonably be used to identify you.
8. Third-Party Sites and Services: Our Services may contain links to third-party websites or services.
• We are not responsible for the privacy practices of those third parties, and any information you provide to them is subject to their policies.

5. Cookies and Similar Technologies

We and our third-party partners use cookies, pixels, and similar tracking technologies (“cookies”) to collect information about your interactions with our Services. This information helps us operate, improve, and market the Services.

1. Types of Cookies We Use
• Essential Cookies – Required for the Services to function properly, such as enabling secure log-in and processing transactions.
• Performance and Analytics Cookies – Help us understand how users interact with the Services so we can improve features, content, and performance.
• Functional Cookies – Remember your preferences and settings to provide a more personalized experience.
• Advertising Cookies – Used to deliver relevant advertisements, measure campaign effectiveness, and create audience segments (including retargeting and lookalike audiences).
2. How We Use Tracking Technologies
• To recognize you and your device when you return to the Services
• To measure usage, engagement, and campaign performance
• To customize the content and advertisements you see
• To detect and prevent fraudulent activity
3. Managing Your Preferences
• Most browsers allow you to control or disable cookies through their settings. You may also opt out of certain interest-based advertising by visiting:
• Network Advertising Initiative Opt-Out Page: https://optout.networkadvertising.org/
• Digital Advertising Alliance Opt-Out Page: https://optout.aboutads.info/
• Please note: Disabling cookies may affect the functionality and performance of the Services.

6. Retention of Your Information

• We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
• Provide the Services and support your account
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for analysis, auditing, and reporting
• When determining the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.
• We may retain certain information even after an account is closed if it is reasonably necessary for:
• Fraud prevention or security purposes
• Compliance with legal obligations
• Enforcement of our Terms and Conditions
• Backup, archival, or audit purposes
• Information that is no longer needed for business or legal purposes will be securely deleted, anonymized, or aggregated so that it can no longer be linked to you.

7. International Data Transfers

Our Services are intended for individuals located in the United States. However, in certain cases, your information may be transferred to, stored, or processed in countries outside of the United States if we or our service providers maintain facilities in other jurisdictions.

By using our Services, you acknowledge that your information may be processed in countries that may have privacy and data protection laws different from those in your state of residence. We will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.

8. Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable U.S. laws, including the California Consumer Privacy Rights Act (CPRA) and similar laws in other states. These rights may include:

1. Right to Know
• Request that we disclose the categories and specific pieces of personal information we have collected about you.
2. Right to Delete
• Request that we delete personal information we have collected from you, subject to certain exceptions (such as when we must keep data for legal compliance or fraud prevention).
3. Right to Correct
• Request that we correct inaccuracies in your personal information.
4. Right to Opt-Out of Sale or Sharing
• Request that we do not sell or share your personal information for cross-context behavioral advertising. We do not “sell” personal information for monetary value, but we may share it for targeted advertising as defined by applicable law.
5. Right to Limit Use of Sensitive Personal Information
• If we collect sensitive personal information (e.g., government ID, precise geolocation), you may request that we limit its use to only what is necessary to provide the Services.
6. Right to Non-Discrimination
• You will not receive discriminatory treatment for exercising your privacy rights.
7. How to Exercise Your Rights
• You may submit a request to exercise your rights by contacting us at:
• Email: zhonia.team@gmail.com
• Mail: Zhonia Inc., 15700 Don Julian Rd., City of Industry, CA, 91745, United States
• We may need to verify your identity before processing your request. Authorized agents may also submit requests on your behalf if permitted under applicable law. If we deny your request, you may appeal our decision by replying to our response or by emailing zhonia.team@gmail.com with the subject line “Privacy Request Appeal.” We will review and respond within the time required by applicable state law.
• Global Privacy Control (GPC)
• If your browser or device sends a GPC signal, we will treat it as a valid opt-out request for “sale” or “sharing” under applicable state laws.

9. Children’s Privacy

Our Services are intended for individuals who are at least 18 years old. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18.

If we become aware that we have collected personal information from a minor without verified parental consent, we will take steps to delete that information as quickly as possible.

If you believe that a minor has provided personal information to us in violation of this policy, please contact us immediately at zhonia.team@gmail.com so we can investigate and take appropriate action.

10. Security

We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, access controls, firewalls, and regular security monitoring.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. You use the Services and share information with us at your own risk.

If we become aware of a data breach that affects the security of your personal information, we will notify you in accordance with applicable U.S. laws.

11. Contact Us

• If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, you may contact us by:
• Email: zhonia.team@gmail.com
• Mail: Zhonia Inc., 15700 Don Julian Rd., City of Industry, CA, 91745, United States

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of the page.

If we make material changes that affect your rights or how we handle your personal information, we will provide additional notice as required by applicable law, which may include email notification or a prominent notice on our Services.

Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you should stop using our Services.